When do I call?
You can call to schedule a delivery any time we are open. Our normal hours are Monday through Friday from 7:00am to 4:30pm.
How much notice do you need for delivery?
We recommend calling and scheduling at least a week in advance.
How do I pay for it?
All deliveries are COD payable to our delivery driver unless you have an account set up with us. Payments can be made by cash or check to the driver or charged to either Visa or MasterCard by calling the office (We do NOT accept American Express).
If non-stock items are returned there will be a restocking fee of 25%.
Is there a minimum requirement for Delivery?
Yes, a minimum of $500 must be met in order to qualify for delivery.
Are there delivery Charges?
Charges are based on the distance from our plant in Killawog. Please ask about any charges when you order. If we have to return to the job for some reason, there are second trip charges that will apply.
Do you have job site policies?
Holbrook’s Precast, Inc. drivers are responsible to their vehicles, will advise the customer of any job site hazards and will retain the right to refuse entry to a site due to unsafe conditions. When ordered to enter a site by the customer, the customer assumes all responsibility for damages. Please note that our trucks generally weigh from 20 to 35 tons when loaded and will often make ruts in the lawn or crack the edges of pavement.
Sales Tax: All customers will be invoiced with the appropriate Sales Tax unless a properly completed tax exemption certificate is furnished.
Prices: We strive to keep our prices as low as possible. However, due to unexpected increases, our published prices are subject to change without notice.
Payment Terms: C.O.D. Full payment on all orders is expected and our driver will collect the payment in full. Checks with complete addresses and phone numbers will be accepted although any returned check will be subject to a $50.00 charge. (Enforced)
Product Damage: Holbrook ’s takes responsibility for all concrete product until it is placed in the ground and our truck has left the site. We will not be responsible for homeowner or contractor error causing product damage. If the customer is picking the product up at our location, the customer assumes all responsibility for any damage that could occur or has occurred.
Conditions of Deliveries
Directions: When ordering, we require clear and explicit directions to the job site. We need County, Township, Road or Street, and if possible, the crossroads.
Access: Holbrook’s are not responsible for any damage caused by moving vehicles beyond limits of improved roads or right of way. The purchaser is responsible for having a backhoe or dozer on the job in the event towing is needed. Please allow and prepare a suitable approach to the excavation for our truck. Our truck drivers are instructed to refuse to attempt any operation that may involve a safety hazard or jeopardize our equipment.
Waiting Time: We allow 1/2 hour for unloading, additional time will be charged $195.00 per hour (ENFORCED). Please have the excavation suitable for the tank.